©2019 by MySalonManager

Clients

Module 7

Pricing and service delivery are imperative to creating a feeling of consistency and fairness in your salon. Having a great price lost means transparency and a clear structure for your team to follow.

Keeping Your Promise

1/6

Clients want to know what makes your salon different from all the others out there - and you need to be able to tell them.

Retail Sales From Your Salon

2/6

Done correctly retail can greatly enhance your client experience and raise the profile of your stylist.

Managing Client Complaints

3/6

Like every other aspect of your business complaints need to be handled logically, methodically and consistently.

Creating A Great Price List

4/6

Creating a Great Price List is a valuable asset for your business. It can directly influence whether clients walk in the door or walk on by.

Discounts & Rewards

5/6

We need to look at the whole picture of discounts and rewards before we make a decision as to what is the correct approach  for our business.

Stylists Leaving

6/6

Raymond presents tips on how to handle a Stylist leaving whilst doing your upmost to retain your salon clientele. Not doing anything can result in big losses.